Health and safety at work in a financial company in 2023

Abstract

The research addressed the influence of occupational health and safety in a financial company during 2023. It focused on identifying working conditions, the risks to which employees were exposed, and the preventive measures implemented by the organisation. A qualitative approach with an experimental design was used, applying interviews to six workers in the commercial area. The results showed that the company offered regular training, occupational medical examinations, internal medical care, and protocols during the pandemic, reflecting an institutional interest in the well-being of its staff. However, deficiencies were detected in the signage of evacuation routes and in the design of the physical space, which compromised safety in emergencies. In addition, employees reported physical ailments due to exposure to ergonomic risks and stress resulting from demanding targets and long hours. The lack of preventive measures by the workers themselves was also a recurring factor in accidents. It was concluded that, although an institutional occupational health framework existed, it was necessary to strengthen preventive awareness, optimise evacuation routes and provide emotional support. The company demonstrated an effort to ensure safe conditions, but greater two-way commitment was required. Finally, recommendations were proposed focusing on awareness, more frequent medical evaluations, and improvement of the physical work environment to reduce risks and improve organisational performance.